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Every operation has bottlenecks. The hard part is knowing which ones.
Today
With Monitoo
Process mapping done through interviews, with each department telling its own version
→
An assessment built on usage data: who does what, in which systems and for how long
Everyone is busy, yet deliveries are late and nobody knows why
→
Bottlenecks show up with a name, a size and an estimated cost
A consulting report that becomes a PDF forgotten in a drawer
→
A short action plan, prioritized by impact and effort, with an owner and a deadline
Hiring more people as the only way to keep up with demand
→
First recover the hours your team already loses, then decide whether you need to hire
Changes rolled out with no idea whether they worked
→
Before and after measured in the same dashboard, with numbers to show leadership
WHAT WE DELIVER
What you get,from assessment to results
01
Process mapping
Current workflow for each department, from request to delivery
Systems, spreadsheets and manual steps involved
Rework, waiting times and approvals that stall the flow
02
Productivity assessment
Time per activity, app and website, by team
Idle time, overload and hours outside the workday
Comparison with the Monitoo market benchmark
03
Prioritized improvement plan
Actions ranked by impact and effort
Expected gains in hours and in actual money
An owner and a deadline for every action
04
Operational efficiency KPIs
KPIs defined together with leadership
Dashboard showing week-by-week progress
Results reviewed together with managers
05
Implementation support
Adjusting routines, roles and tools
Recommendations on what to automate or integrate
Training managers to read the data
06
Ongoing follow-up
Review meetings with leadership
Course corrections based on the numbers
Results report for leadership
How it works
From first contact to measured results
Discovery
A conversation with leadership to understand goals, critical areas and what has already been tried.
Measurement
Monitoo collects usage data without disrupting the routine, transparently and in line with data protection laws (LGPD).
Assessment and plan
We present the bottlenecks with numbers and a prioritized action plan.
Implementation
We execute with your team and measure the before and after of every change.
Stronger with the platform
Consulting that does not walk away after the assessment
The same platform that ran the assessment keeps measuring. Month after month, you can see whether the improvement stuck or the operation slipped back into old habits.
Consulting+Productivity=data-driven decisions
Know where to act first
Usage data shows which process eats up the most hours and where the biggest return is.
Action plan+Ask Monitoo=instant answers
Track progress without opening a report
Ask in plain language, like "which team worked the most outside working hours this month?", and get the answer as a chart.
For companies that want to grow without bloating the operation
Executives and partners
Who need numbers to decide where to invest, cut back or hire.
Operations and process teams
Who know the day-to-day bottlenecks but need to prove and prioritize them.
HR and team managers
Who want to balance workloads and reduce overtime and rework.
Frequently asked questions
Questions about process consulting
What does a process consultant do?
They map how work gets done, find bottlenecks, rework and manual steps, and propose changes so the company can deliver more with the same team. What sets Monitoo apart is doing this mapping with real usage data, not just interviews.
What is the difference between process mapping and business process management?
Process mapping is a snapshot of how a process works today. Business process management is the ongoing work of measuring, improving and standardizing. We do the mapping and leave the KPIs ready so management can carry on.
How can I improve operational efficiency without hiring more people?
By recovering the time your team already loses to rework, waiting, manual tasks and tools that do not talk to each other. The assessment shows how much time goes to each of these losses and where to start.
Are employees exposed?
No. Data collection follows data protection laws (LGPD), with transparency for the team. The focus is on the process and the way of working, not on punishing people.
How soon do results show up?
It depends on the size of the operation. The plan is ordered to tackle what brings the biggest return for the least effort first, so the first gains come from the first actions.
LET'S TALK
Let's look at your operationwith data, together?
In a conversation with a Monitoo specialist, we learn about your situation and show you where to start.
A prioritized plan
Talk to us
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